PSHS staff that you can contact for assistance
Note: Please send an email that includes student's first name, last name, grade level, student ID. Also include a detailed description of the issue (with screen shots if possible).
PWCS Device Issues/Network Login Error Assistance
If you have a PWCS Loaner Computer and are experiencing any of the following problems, please email Mr. Hesington at HesingJM@pws.edu
o
Broken
o
Camera/Sound
not working
o
Computer
Login Error Message
o
Application
Error Message
o
Device
needs updating/Update Error Message
o
Contact
System Administrator Message
o
Zoom
app needs updating/contact administrator message
(tech support is not provided for personal devices)
Student Apps Assistance
If you know your username and password, but need student app assistance (activating and or/using the following programs, please email Mrs. Wortham at worthall@pwcs.edu.
o
Canvas
o
Clever
o
Office
365
o
StudentVue
o
Zoom
ParentVue Assistance
If you need help with your ParentVue account, please contact your child's grade level secretary.
o Need an account/activation key
o Need password assistance
o Need assistance with the “Return to Learn Packets”
View Secretary's contact information here