Can't Access an App

Hello Students

App Assistance will be provided to students who have not been able to successfully log into Canvas,  Clever, Office 365, or Zoom (or who need help navigating an App)

Please email Mrs. Wortham at
Include your first and last name and your grade level.  Provide a detailed description of the problem that you are having with the app.  If you are getting an error message, please include a screenshot of the message. 

If you email a request that is after work hours (or over the weekend), you will not receive a response until the next business day.

You will receive an email response with (some steps to walk you through solving the issue).  If a Zoom meeting is required, Mrs. Wortham will work with you to select a day and time to meet.  

Note:  These sessions will only be for students needing assistance activating PWCS Canvas, Clever, Ofice365, and Zoom Accounts.  

If you can log into your accounts, but need help with accessing modules, pages, documents, assignments, meeting links, please email your classroom teacher.

o ensure confidentiality of information that may be shared, students will be required to join a session with their authenticated PWCS Zoom username and password. 
Once you join the session, please patiently wait in “the wait room” until the host admits you.

Click here for additional Tech Support information and for password reset instructions.